Aathi & Bard

Overview

A growing logistics company ran 200+ daily shipments across shared spreadsheets and WhatsApp. Atlas Ops gave them one source of truth: live shipment states, exception queues and driver assignment.

An AI assistant summarizes the day's exceptions in plain language and drafts customer updates, letting a three-person team run a fleet that used to need eight.

The challenge

Operational tools live or die on speed and clarity. Dispatchers needed keyboard-first flows, sub-second filters across tens of thousands of rows, and an audit trail for every change.

The AI layer had to be useful, not gimmicky — grounded strictly in each shipment's real event history.

What we built

• Live shipment board with exception queue
• Keyboard-first assignment and dispatch flows
• AI daily brief and drafted customer updates
• Role-based access with full audit log
• CSV and WhatsApp export of manifests
• Uptime and error monitoring